Help & contact

Updated September 26, 2026

Contact us

Email contact@aipocket.ai with your app version, operating system, the problem, and any error message. Please do not send full manuscripts, API keys, or complete license codes.

Current availability

Daumhwa is preparing for launch. Purchases and downloads are not yet available on this website. If you have already placed an order on Groble, include your order number and product when contacting us.

Activate your license

Once you receive the installer and your personal license, open Settings → Basic / Pro license, enter your code, and select Activate. AI writing also requires your own Codex sign-in or a separately connected AI provider.

Change devices

Load your registered devices in Settings and remove any you no longer use. One license supports up to two devices. If a new device reaches the limit, follow the instructions to remove an old device, then activate again.

License issues and refund inquiries

If Pro AI access is removed after suspension or a refund, basic local writing, saving, and export remain available. For order or refund questions, include your payment provider and order number. Final refund terms and seller information will be published before this website opens for sales.